Our Values

Developed in collaboration with ReadySet

Last Updated May 15, 2019

Making Things welcomes and encourages participation by everyone. We are committed to creating a space that everyone feels good about joining. Although we may not be able to satisfy everyone, we will always work to treat everyone well.

Standards for behaviour in the Making Things community are detailed in the Community Code of Conduct. We expect participants in our community to meet these standards in all their interactions and to help others to do so as well.Whenever any participant has made a mistake, we expect them to take responsibility for it. If someone has been harmed or offended, it is our responsibility to listen carefully and respectfully, and do our best to right the wrong.

Although this list cannot be exhaustive, we explicitly honour diversity in age, culture, ethnicity, genotype, gender identity or expression, language, national origin, neurotype, phenotype, political beliefs, profession, race, religion, sexual orientation, socio-economic status, subculture and technical ability.

Community code of conduct

Making Things is dedicated to providing a harassment-free experience for everyone. We do not tolerate harassment of participants in any form.

This code of conduct applies to all Making Things spaces, including in-app, on all social platforms, and in the wider making community, both online and off. Anyone who violates this code of conduct may be sanctioned or expelled from these spaces at the discretion of Making Things..

Some Making Things spaces may have additional rules in place, in which case they will be made clearly available to participants. Participants are responsible for knowing and abiding by these rules.

Harassment includes:

  • Offensive comments related to gender, gender identity and expression, sexual orientation, disability, mental illness, neuro(a)typicality, physical appearance, body size, age, race, or religion
  • Unwelcome comments regarding a person’s lifestyle choices and practices, including those related to food, health, parenting, drugs, and employment
  • Deliberate misgendering or use of ‘dead’ or rejected names
  • Gratuitous or off-topic sexual images, comments or behaviour.
  • Physical contact and simulated physical contact (eg, textual descriptions like “*backrub*”) without consent or after a request to stop
  • Threats of violence
  • Incitement of violence towards any individual, including encouraging a person to commit suicide or to engage in self-harm
  • Deliberate intimidation
  • Stalking or unwanted following
  • Harassing photography or recording, including logging online activity for harassment purposes
  • Sustained disruption of discussion
  • Unwelcome sexual attention
  • Pattern of inappropriate social contact, such as requesting/assuming inappropriate levels of intimacy with others
  • Continued one-on-one communication after requests to cease
  • Deliberate “outing” of any aspect of a person’s identity without their consent except as necessary to protect vulnerable people from intentional abuse
  • Publication of non-harassing private communication
  • Coarse language
  • Advertisement or spam on Making Things social platforms
  • Posting personal details or the personal details of others, including address, phone numbers or any other contact details

Making Things prioritizes marginalized people’s safety over privileged people’s comfort. Making Things reserves the right not to act on complaints regarding:

  • ‘Reverse’ -isms, including ‘reverse racism,’ ‘reverse sexism,’ and ‘cisphobia’
  • Reasonable communication of boundaries, such as “leave me alone,” “go away,” or “I’m not discussing this with you.”
  • Communicating in a ‘tone’ you don’t find congenial
  • Criticizing racist, sexist, cissexist, or otherwise oppressive behavior or assumptions


If you are being harassed by a member of the Making Things community, notice that someone else is being harassed, or have any other concerns, please contact Making Things at hello@makingthingsapp.com. If the person who is harassing you is a Making Things staff member, they will recuse themselves from handling your incident.

This code of conduct applies to all Making Things owned spaces, but if you are being harassed by a member of Making Things outside our spaces, we still want to know about it. We will take all good-faith reports of harassment by Making Things members and staff, especially those in leadership positions, seriously. This includes harassment outside our spaces and harassment that took place at any point in time. Making Things reserves the right to exclude people from Making Things based on their past behavior, including behavior outside Making Things spaces and behavior towards people who are not Making Things members.

In order to protect our team from abuse and burnout, we reserve the right to reject any report we believe to have been made in bad faith. Reports intended to silence legitimate criticism may be deleted without response.

We will respect confidentiality requests for the purpose of protecting victims of abuse. At our discretion, we may publicly name a person about whom we’ve received harassment complaints, or privately warn third parties about them, if we believe that doing so will increase the safety of Making Things members or the general public. We will not name harassment victims without their affirmative consent.


Participants asked to stop any harassing behavior are expected to comply immediately.

If a participant engages in harassing behavior, Making Things may take any action they deem appropriate, up to and including expulsion from all Making Things spaces.